Hi All - I've been seeing an issue where in some message bases, the indexed message reader reports unread messages incorrectly. I.e. in a couple of bases there are 2-3 unread messages reported, but if I select that base from the indexed message reader, nothing comes up.
There were a couple of corrupted looking messages that arrived in these echomail bases that I deleted earlier, which I suspect threw something off. The overnight maintenance tasks (including message base pack)
didn't fix it. Any ideas?
Once, you've packed the base the deleted messages should be gone so the count should be correct with no mystery messages.
Private messages are possible in echo areas although I don't think anyone uses that these days.
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